We received one question through the Ask the CEO form on the Good Works portal this month.

Please continue to submit your questions, comments, ideas, and concerns. We truly value everyone's input as we are Better Together.

When answering the phone at the shelter, it is confusing for callers to hear Children’s Home first. They think they have called the wrong place. Would you consider it for us to answer Shelter for Family Safety again?

Thanks so much for your question. It’s been my experience that the confusion and unfamiliarity of a new name goes away over time. That’s why it’s so important to continue with the Children’s Home brand.

The community is becoming familiar with Children’s Home Shelter for Family Safety, so we need to continue to use our full name to educate everyone and remain consistent.

Please give me a call if you want to discuss further! And thank you so much for raising your concern.

–Michelle Lavallee, CEO

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